Rush Align · Technical Support
How can we help?
For app questions, playback issues or privacy requests, contact the team directly.
Include a few details
Tell us your device model, operating system, app version and what happened. If possible, include the title and episode number. Please do not send passwords or payment card details.
Quick answers
A video will not play. What should I try?
Check your connection, close and reopen the app, and check for an app update. If it continues, email us with the title and episode.
Where can I find a saved series?
Open My List in the app. Your viewing history and saved titles help you find a story again.
How do I ask about my data?
Use the email below with the subject “Privacy request”. Describe your request and the app you use.